Manufacturers
Service is required before a claim can be submitted for a RA request.
Servicers need to be authorized by Samsung before work is done. Call Samsung at 1-800-726-7864.
Samsung Product Warranty
Note: These returns are for DOA and service-type problems. Units that have concealed or visible damage are always processed through Climatic. The dealer has the right to refuse damaged units at time of delivery if notated as “Damaged” on the BOL.